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MONDAY – FRIDAY: 9 A.M. – 6 P.M
Frequently Asqued Questions
Here are some answers to Frequently Asked Questions.
Who are we?
We paint on trainers and any other support by hand, and we customize them as you like.
How long will it take to receive your order?
From 2 to 5 weeks if it has to be personalised. Personalised orders need some time to be completed, each project is unique and depends on many circumstances.
Do you have a deadline? ask us!
How can I pay?
How can I place a customised order through your website?
Once the quote is accepted, select the product you want to customize, then select the size or variable you are looking for.
Add the product to the shopping cart, select the shipping method and press the checkout button.
On the next page, at checkout, you can tell us your idea in the comments field. Select your payment method and complete the purchase.
Actually, it’s not that complicated!
What kind of paint do you use to personalise objects?
For textile products we use Vallejo or Angelus textile acrylics, Winsor and Newton, Faber CAstell and Posca markers, also Faber Castell Multimark markers. All materials are waterproof and will last for a long period of time.
In addition, we varnish each product to make it last even longer.
Do you sell anywhere else?
Where do we work?
Where can I find the prices?
You can find them directly on each product. The price of each product varies depending on the size/model selected.
Can I pay after the shoe is customised?
Could you first make a sketch before placing the order?
The sketch is a quick drawing to explain how the finished product will look like. You can also send us photos or your own sketches of the design you want, but be patient, we are illustrators not a photocopier, we want to create new things.